Get to Know Your Employee Questionnaire: A Brief Guide

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In today’s competitive global economy, it is important for employers to learn about their employees to create a workplace that is conducive to productivity and morale. An employee questionnaire can be one way to help an employer understand their workers better. 

If you want to learn more about your employees, then you should try out the employee questionnaire. The questionnaire can check if your employees are happy with the company or not, and exactly what something is not going right. You will also be able to find out why your top performers like working for your company and how to retain them.

What is an Employee Questionnaire?

An employee questionnaire is a list of questions that are usually distributed to employees. It helps you get to know your employees better. The questions asked in the employee questionnaire will help you understand the opinions, behaviors, and experiences of the employee towards certain aspects of their job. 

By using this information, you can come up with better solutions to problems in your business. It can also be used for any kind of business or organization that needs to know more about how employees think to improve operations.

Why is it Important for Employers to Know Their Employees?

The benefits of an employee questionnaire are many including:

1. You will get access to the employee’s true attitudes and opinions

Getting to know your employee is always a good idea. In the current climate of high unemployment, it is even more important for employers to know their employees. 

Employers who enjoy a good working relationship can explore business opportunities without jeopardizing employee morale. An excellent way of doing this is by using an employee questionnaire.

Questions can be used to analyze an employee’s job experience, the company, job performance, training and development, work values, promotion possibilities, and other aspects. By using a questionnaire, you are also able to determine how effective your company’s policies are from an employee perspective.

2. You can see how your employees feel about your company

Your employees can be a great source of information about what’s going on at your company and in their departments. With a questionnaire, you may get to know your employee(s) better and learn what they think and feel about your firm. This can help you solve problems before they happen. 

By completing an employee survey, you can get valuable feedback about their experience as workers and help improve the performance of your business. An employee questionnaire is also an excellent way to find out how much or little they know about the company’s goals, policies, or products.

3. It will help you improve service delivery

One of the essential purposes of a questionnaire is to provide you with information that can be used to improve your management and planning processes. With accurate data in hand, you will be better prepared to make decisions about how much to invest in training and development. 

You will also be able to tell which programs are working, how efficiently your employees are using their time, and how well they’re adapting to new methods or policies.

Furthermore, there is a strong relationship between the quality of service delivery and employee satisfaction. The more your employees learn about you, your business, and how they can contribute to its success, the better your services become.

4. You can identify areas that need improvement

A good employer is aware that it is in his best interest to know his employees. He knows that employee satisfaction will lead to good productivity. Therefore, knowing your employees is important because it helps you find out their concerns, where the company excels, and where it may do better.

In addition, employers can identify and improve problem areas with their employees through employee questionnaires. Questionnaires are a quick and efficient way to get honest feedback from employees. 

This reduces the cost and effort of listening to everyone’s problems individually since everyone is different. They might not all speak up if you just asked them one by one.

SEE: Explore the major areas of improvement for managers

5. It is a good opportunity to increase staff engagement

Get to know your employee questionnaire: a simple and easy way to increase staff engagement.  Employers who know their employees well will find it easier to engage with them and get a positive response from them. 

Additionally, employers can identify issues, evaluate employee satisfaction, and increase staff engagement. Having an understanding of what makes employees tick is a good way to improve work-life balance.

SEE: Discover the key employee engagement drivers

6. A better workplace culture

Establishing a healthy workplace culture is one of the most important things an employer can do. Yet, establishing a better workplace culture is not an easy task. Nonetheless, one way to do this is by getting to know your employees through the use of questionnaires.  

Your employees will see that you care about them when you address any issues or challenges they may have with work-life balance head-on. It will also demonstrate that management is investing in their success. 

This will allow you to have a good understanding of what your employees want. Furthermore, you will understand what they think about a certain issue and other important information you need.

SEE: Explore the meaning, types, and importance of work culture

Major Areas of Concern for the Employee Questionnaire

As an employer, you have to be knowledgeable about your employees. To do so, you need to send them questionnaires that can help you determine some of their characteristics. This way, you will be able to define their strengths and weaknesses. The following are the major areas of concern for the employee questionnaire:

  • Ask about their vision for the company and their own growth
  • Ask about ways you can make work more enjoyable for them
  • Is there any company policy that they would wish to change
  • Ask about their favorite things to do in their off-time
  • Ask about likes dislikes, and preferences
  • Do they have any suggestions for how the company could improve the work environment?
  • Ask about how they feel working with people at different levels of the organization
  • Ask about how they feel being part of a change in the organization
  • How do they think their colleagues would describe working with them in one word?
  • Ask if they have any feedback on how the company can improve
  • Questions to find out what incentives are essential for employees

Questionnaires serve as an important way to gather information from your employees. Utilizing questionnaires effectively helps you identify new and improved business processes and determine how you can best respond to market trends. 

The use of questionnaires also helps create a bond between employer and employee by making them feel like their opinion matters, thus increasing engagement and retention.

Best Strategies to Create an Employee Questionnaire That Gives the Best Result

Your employee questionnaire can be an integral part of your company’s recruitment process. It will help you find employees who will not just fit the job description but also the culture of your company. To get the best results out of your employee questionnaire, keep these strategies in mind:

1. Identify the results you need first

Before you start creating your employee questionnaire, you should first identify the results that you want to obtain from it. Do you need to know more about your employees’ attitudes towards their job and company? Or are you merely trying to identify problems in the workplace that need to be addressed? 

Following your identification of what information you need from an employee survey, you can create a questionnaire to get the results you need. This way, your questions will cover the areas that are of most importance to you.

2. Make questions open-ended to elicit detailed answers

An employee questionnaire is more of a communication tool than an evaluation. Thus, it’s important that you use questions in which people can express themselves freely. If you ask them if they’re happy with their jobs, you’ll get one-word answers like “yes” and “no”. 

Instead, ask them why they feel that way. You should also phrase your questions in such a way that respondents do not have to be 100% correct to answer correctly. For example, instead of asking whether employees prefer stronger leadership from upper management, ask what kinds of leadership styles would work best for them.  

Open-ended questions allow employees to respond with their personal experiences and perspectives. These types of questions don’t have a right or wrong answer. Yet, it is effective for collecting important data about your employees’ happiness, satisfaction, and engagement.

3. Create a survey that is short and simple

When looking to create an employee questionnaire, there are a lot of things that you want to consider. You want to do this in a way that is organized and makes it logical for your employees to complete the survey. A good place to start is by understanding exactly what type of information you want from the employee. 

A short and simple survey that covers a diverse range of topics will help you get to know your employees. It will also help you uncover their strengths and weaknesses, which means that you can provide better support for the employee.

4. Target it to the specific employee groups you need to know more about

Your employees form the backbone of your business. Getting to know them better can help you improve their work experience, which in turn can help you improve theirs. One way to do this is by giving your employees questionnaires with questions that are relevant to them.

Use employee questionnaires to get to know your employees better. Through a targeted questionnaire and friendly tone, employers will create an environment that promotes better employee teamwork and efficiency.

5. Assure employees that the questionnaire is confidential and anonymous

When first introducing the questionnaire, the company needs to assure employees that the questionnaire is confidential and anonymous. This is so that employees will feel more comfortable answering questions about their working conditions. 

Additionally, employers need to tell workers that their responses are just as important as what they may have said in person. And finally, develop metrics to analyze the results of the questionnaire data.


Is it worth the effort to create an employee questionnaire?

Yes, it is worth the effort. An employee questionnaire will help employers find out more about their employees. A good employee questionnaire can help you determine who you want to hire or keep as an employee. Employers can determine whether or not their employees are doing the correct thing by asking particular questions based on job duties and responsibilities.

Should get to know your employee questionnaire be closed-ended or open-ended?

Employers can run both closed-ended and open-ended employee questionnaires. Closed-ended questions will give you specific answers that can be analyzed. Open-ended questions help in discovering an employee’s thoughts, opinions, and preferences.

SEE: Discover the types of questionnaire 

Final Thoughts 

Getting to know your employees is important in any type of business or organization. You know what they are capable of, and you know their goals. A little effort can bring a lot of results, and that is why creating a questionnaire for your employees is such a good idea.

Employers should utilize such a tool to be able to understand the needs of their employees and aid in the growth of their business. A better working environment leads to a better outcome for everyone involved. Hence, employers should take the initiative and make use of the free tools available, such as the ones above. Ultimately, this is a win-win for both the employees and their employers.

Additionally, if you’re an employee looking to boost your branding strategy, surveys or interviews are one way to go about it. If you want to learn how to go about this, read the article on questionnaire for branding. You’ll learn questions to ask yourself and customers to help you get your desired information.

Thanks for reading.