Postal Experience – USPS Survey [Save Money on Postal Service]

Share this:

Are you a customer of the US Postal Service? If so you should participate in the Postal Experience Survey, which is a way for the US Postal Service to receive feedback on their services and communicate with customers about their opinions.

This is an online effort by USPS to offer an improved service to you and thousand of their customers in the United States.

If you’re ready to take this 2 minutes survey and enjoy a reduction in your bill next time you use USPS service, this guide is for you.

In this complete guide, I will discuss in detail, how you can participate in the USPS customer feedback survey and get your coupon code.

Quick Review

Why should you participate in Postal Experience?

  • It is completely free to join
  • Extremely easy registration
  • No disqualification from surveys
  • No payout threshold
  • Ga et 20% off coupon after the survey
  • 1 per person, per receipt
  • Site is mobile friendly
  • Survey is conducted by USPS

Detailed Review

Here’s everything you need to know about the Postal Experience.

About The U.S. Postal Service (USPS)

The  United States Postal Service (USPS) is an American government-owned privately managed subsidiary of the U.S. government that functions as an independent agency in providing postal service in the United States.

It provides convenience and security that other shipping services can’t. You can rely on it to deliver mail and packages to your recipients promptly whether local, national, or international by air, sea, or ground.

Its array of products include Express Mail, Priority Mail, First Class Mail, Periodicals, Parcel Post, and international shipments.

Since its establishment in 1971 by an Act of Congress as a self-sustaining government corporation that is not funded by tax revenue from the federal budget, the US Postal Service has been one of the largest providers of vital services to the American public.

What is Postal Experience & How Does It Work?

Postal Experience also known as the USPS is an online customer feedback survey designed by the United States Postal Service, wherein customers can give their valuable feedback to USPS regarding the service and personnel that are representing the establishment.

The goal of the USPS Customer Feedback Survey is to discover what works and what doesn’t. Are the customers happy with the services they provide? Is there anything they need to improve on? They want to figure out what’s wrong and fix it according to the customer’s needs.

Furthermore, your valuable opinion is undoubtedly necessary, and it should be honest and genuine so that they can accurately grasp and enhance your demands, and in exchange, you will get an amazing discount next time you use USPS service.

This survey offers a chance to vent your frustrations and serves as an opportunity for USPS (United States Postal Service) to review its services and improve its rating for the sake of all users.

In the context of the growing importance of customer experience, you hardly have a chance to say how things can be improved without being heard. But now USPS is giving you that chance and you should take it.

Indeed it’s a good thing to see a government-owned service trying to find out how they can serve the people better.

In my experience, I had only come across individual businesses and private enterprises conducting customer feedback surveys. Therefore, I think this is a survey everyone eligible should take. It will only take you two minutes to complete.

Who Can Participate in the Postal Experience?

The U.S. Postal Service (USPS) Customer Feedback Survey is exclusively designed for the people using the service of USPS and that is the legal residents of the United States. In addition to that, participants must be at least 18 years of age.

As a matter of fact, since it’s a government-owned company, the above requirement is the least anyone should expect.

Even this basic requirement is the same for the majority of the customer feedback surveys I have reviewed on

So if you’re eligible for the USPS Survey, you may want to also participate in other similar surveys with great rewards like a $5,000 gift card, $3,000 cash prize, freebies, and amazing discounts.

Here are the customer feedback surveys you can take in addition to the Postal Experience Survey.

Since the survey is only meant for the residents of the U.S., it’s necessary that you can read and write in English language. However, if you have a basic understanding of Spanish, the survey is also available in the Spanish language.

To participate in the survey, you must have used the USPS service recently because you will need a receipt obtained from them to access the survey.

If you’re not currently residing in the U.S., here are the survey sites that pay international participants no matter where you reside. You will receive a reward (money) for each survey you take.

Lastly, you will need to have access to a smartphone or tablet with a good network to take the USPS survey since it is online.

SEE: FedEx Welisten Survey – Get $7 off Your Next Print Order

Can You Make Money on Postal Experience?

Unfortunately, USPS Customer Feedback Survey is not one of the online surveys where you make money.

There’s no money here to make. So I will advise you to disregard any information saying USPS will pay you for taking its Postal Experience Survey.

I usually do not see customer feedback surveys as online opportunities to make money. Even though some of them offer you an entry into their sweepstakes with a chance to win gift cards or cash prizes, they actually can’t earn you money. Why? You can’t bet on them. It’s only a game of luck.

So if you’re expecting to make money here, I’m sorry that is never going to happen. However, the USPS has its own amazing reward which I will discuss later in the next section. But I must make it clear that you shouldn’t expect to earn money here.

If you are interested in making money from online survey opportunities, I will recommend you check out these Get-Paid-To (GPT) Sites.

GPT sites offer more than survey opportunities. They provide daily earning opportunities you can take advantage of.

With many of them, you can make money from playing online games, testing products, clicking Ads, giving your opinion about a TV or particular movie, etc. In short, there’s something for everyone.

In my experience, some of these sites pay as much as $25 for each task you perform in a couple of minutes. For example, by participating in a focus group on Opinions LTD you can make $25-30.

I will suggest you sign up with some of these sites because customer feedback surveys generally can only earn you a little money, only if you’re lucky to win in their sweepstakes of course.

SEE: How to Get a Chance to Win a £50 M&S Gift E-Voucher

How Does Postal Experience Reward Its Participants?

Unlike Walgreen Sweepstakes with a $3,000 cash prize, the USPS Survey reward is a coupon. USPS rewards you with a get 20% off Coupon after you complete the survey.

While some customer feedback surveys offer you entry into sweepstakes with a chance to win enticing prizes, I still prefer a generous percentage off my next purchase.

Whatever prize a sweepstake carries, you must know it’s you against other thousand participants. So you will most likely not win. But a coupon, on the other hand, you get it as soon as you complete the survey.

Even some of these sweepstakes can take weeks before the winner is selected at random. And another couple of weeks to get the prize if you’re lucky to win.

However, the good thing is that you can participate in many of these customer feedback surveys to enjoy the rewards (free food, discounts, gift cards, or cash prize) they offer.

So, I will advise, that while you enter sweepstakes with the hope of winning amazing prizes, you should also take advantage of the GTP Sites as mentioned earlier.

Apart from earning real money as you’re giving your opinion, you will also have multiple options for withdrawing your money conveniently. For example, you can receive your money as a gift card, bitcoin, via PayPal, or have it transferred directly into your local bank account.

SEE: Best Survey Sites for Money That Pays Through PayPal

How to Participate in the Postal Experience

To participate in the Postal Experience Survey, it’s compulsory you have a recent receipt you obtained from USPS the last time you used their service.

The first thing is to visit the survey’s official page here As seen in the image below, you will need to choose your preferred language, either English or Spanish.

Postal Experience Survey

After clicking the “Next” button, on the next page, you will need to enter the Zip Code printed on your receipt.

USPS Survey

Ensure you enter the Zip Code correctly and hit the “Next” button one more time to proceed to the next page.

Postal Experience Survey

This is the last thing before you finally get to the survey questions. Simply enter your transaction date on your receipt and click the “Next” button for the last time.

After that, you will be taken to the page that contains the survey questions. As all responses will be kept confidential, feel free to give honest feedback. That is the only way you can help USPS improve its service.

Once you complete the survey, you will receive your coupon code. Be informed, that you will need to submit your email address. Your coupon code will be sent to you via email. So make sure you submit a valid email address.

With the coupon, you will enjoy 20% off, the next time you use the USPS service in your local area.

SEE: How to Get Paid for Reviewing Products


  • Completely free to join
  • Registration is extremely easy
  • No disqualification from survey
  • Get a 20% off coupon after the survey
  • Only takes 2 minutes


  • Only available to the legal residents of the US
  • Only offers survey opportunity
  • No cash prize


There are many other customer feedback surveys like USPS Survey that lets you take surveys to earn amazing rewards in your spare time. These sites include:

SEE: How to Get Paid to Test Games


What will I receive for my time and effort?

Once you complete the survey, you will receive a 20% off coupon code to enjoy an amazing discount the next you want to use USPS service.

What information will USPS request?

You will have to submit your email address so you can receive your coupon code after the survey. That’s all USPS requires from you.

What if I don’t want to participate in the survey?

USPS is not making it compulsory for anyone to participate in the survey. It’s a matter of choice. However, your participation will only help USPS know how to serve you better the next you use their service.


In conclusion, If you’re living in the United States and are at least 18 years old, you should take the Postal Experience Survey. Apart from getting a 20% off coupon, this is a chance to help USPS serve the nation better.

What could be better than contributing your own quota to making life easier for Americans? Because that’s what USPS is offering with its customer feedback survey.

In less than 3 minutes, you get to express your mind about the USPS services. If you have a few minutes to spare, I encourage you to take the survey. Your suggestions and recommendations will go a long way to help USPS serve you and other customers better.

Finally, as recommended earlier, in addition to the U.S. Postal Service Customer Feedback Survey, here are the best-paid survey sites you can join and earn some extra money. Join these sites and get paid for every opinion you give.

Surveystor provides relevant details on how to earn extra income on Survey PlatformsGPT SitesCashback Platforms, and PTC Sites.

I hope you found this guide helpful. Thanks for reading.

Ready to Participate in the Postal Experience Survey?

Click the button below to get started.